Return policy

Return & Refund Policy | trelymera.com

Thank you for shopping at trelymera.com. Your satisfaction is our priority, and we are committed to making your experience positive and hassle-free.

Return Eligibility You may request a return within 30 days of receiving your order if:

  • The item is unused and in its original condition

  • All original packaging and components are included

  • A valid proof of purchase (such as an order confirmation) is available

How to Start a Return To initiate a return, please contact us:

Return Address: 15 CALLE CONDESA, BROWNSVILLE, TX 78520

Note: Returns sent without prior communication may not be accepted.

Items Not Eligible for Return

  • Items that show signs of use

  • Clearance or final sale products

  • Items without original packaging or documentation

Damaged or Incorrect Items If you receive a damaged or incorrect product, notify us within 3 days of delivery. Please include your order number and photos.

Refunds Once the return is received and approved, we will process your refund within 10 business days to your original payment method.